Frequently Asked Questions
How is fabric sold and cut?
Per metre, cut fresh from the roll after your order is confirmed. Add the quantity you need in metres to the cart — 3 metres = quantity 3. Every cut ships rolled (never folded) with a label showing shade, width, and length.
Will the colour match my screen?
Close, but screens and dye lots both vary — that's textiles. For exact matching, order the 24-shade swatch book first: it's real cut fabric, and its full price is redeemable against your first satin order above ₹999.
How many metres do I need?
Rough guides: blouse 1 m, kurta 2.5 m, anarkali 4–5 m, saree 5.5 m, lehenga 4–6 m, gown 3–4 m. Tell us your garment and measurements and we'll confirm before cutting.
Can I return fabric?
Cut fabric can't be returned for change of mind — it's cut to your order, standard textile practice. Defects, wrong shade, wrong length, or damage are always covered with free replacement or refund. Ready-stock items (threads, buttons, tools, ribbon sets) have a 7-day unused-return window.
What if the length is short?
Our cut-true promise: every metre is measured with margin. If your delivered cut measures short, send a photo with a tape measure and we resend the difference free — no return needed.
Is Cash on Delivery available?
Yes — COD and UPI-on-delivery are available across India. Every order is confirmed by phone or WhatsApp before we cut.
Do you match dye lots for big orders?
Yes. Order all metres for one garment together, and for bolt-quantity boutique orders we do explicit dye-lot matching — mention it in your bulk enquiry.
Which satin should I pick?
Fluid drape (sarees, slips, linings): SilkTouch malai. Structure (gowns, trains): Duchess bridal. Low-shine elegance (suits, shirts): Matte finish. Fitted stretch (bodycon, dancewear): Stretch satin. Still unsure? Call us with the design.
Do hand block prints vary?
Yes — each metre is printed by hand, so small variations in placement and pressure are the craft's signature, not defects. Machine-printed poplin is uniform if you need exact repeats.
Can I order for a boutique or production run?
Absolutely. Email support@apparelflexthread.com with subject 'Bulk order' and your metreage — bolt pricing, dye-lot matching, and freight quotes within 2 working days.
Didn’t find your answer? Write to support@apparelflexthread.com or call +91 99110 08331.